


The window which appears looks like this: This computer is configured to require a password in order to start up. If your Windows installation has had SysKey activated, you’ll see the following message: The problem is, unlike other scams, there is no way around the problem you can’t simply remove the password, as the actual SAM hive has been encrypted entirely by the process. SysKey encryption is a little-known feature of Windows which allows administrators to lock out access to the Security Accounts Manager (SAM) registry hive so that login specifics cannot be stolen and the PC cannot be accessed without knowing the proper credentials. This scammer proceeded to actually follow through on his promise of the PC “not working” if they don’t agree to have him fix it, and so in a few quick steps, behind the user’s back, he enacted what is known as SysKey encryption on the SAM registry hive. If you domake the mistake of letting them connect, but then you happen to get cold feet and refuse to pay the $180+ they request via credit card, the next thing that happens isn’t pretty. The important thing to remember is to never trust someone who calls you about a problem with your PC, and never, EVER let them connect remotely to your PC. The Event Log is supposed to log warnings and errors, and even on the healthiest of PCs there are plenty of Error Events that can be safely ignored, as they often don’t amount to anything. In this case, it’s mere guesswork, and it’s not even correct most of the time. The only way they could possibly know there is a problem is by hacking or guessing.

It’s the fact that someone is calling you to tell you there is a problem with your computer. The astute among you have probably already sensed that something here is seriously wrong, and it’s not your PC. He then filters for Warnings, Errors, and Critical events and uses that as evidence that your PC will soon fail to work correctly if you do not pay him to correct it.
